Tag: creativity

Designing Your Remote “Office”

“So, where do your designers sit?” I was at a lunch table during a design leadership conference late last year, chatting with other leaders in the industry. This question left me…confused. I finally realized what we were talking about and laughed. I’ve spent the vast majority of my career working remotely. Figuring out where designers…

The Messy Middle

“No battle plan survives first contact with the enemy.” ~Helmuth Graf von Moltke Ever been in this scenario?: A new project starts. Everyone’s excited to jump in and get started. Everything is possible. Only good outcomes await and everything in this moment seems right with the world. You can feel the energy driving the team…

Competing Against Luck

“Do you understand the real reason why your customers choose your products or services? Or why they choose something else instead? How do your products or services help your customers to make progress in their lives? In which circumstances are they trying to make that progress? What are the functional, emotional, and social dimensions of…

Picking Fights

To build strength and flexibility, we should open our minds to people and ideas we don’t like, and pick fights with those we do. ~Peter Morville, Intertwingled

The Goal

Making the process better, easier, and cheaper is an important aspiration, something we continually work on—but it is not the goal. Making something great is the goal. ~ Ed Catmull, Creativity, Inc.